MASTERTECH PROCEDURE SYSTEMS

Customer Car Care Guide Book: This is a maintenance guide book for your customers that will show them what maintenance items need to be done at each mileage interval. The book has 4-(1/2 page) layouts that are personalized for your shop. Personalized pages will include your hours, phone and fax numbers C/C accepted, Affiliations, a personal history about your shop, what services you perform, web site address, E mail address, night drop instructions, coupon page, service pricing if wanted, towing information, owner information, staff information, how to make an appointment, after hours towing, how to get to your shop information, shop credentials and Technician credentials. This book is designed for your customer so that they can see what maintenance items need to be performed and is set up to be used for 200,000 miles. The book will also include some motoring tips, in the event of an accident information section, noise description list, glossary of automotive terms, jump starting precautions, and warning light information. The book is setup for ease of use by the customer and is made to help them see the need for proper maintenance of their vehicle. These books must be ordered in quantities of( 50) minimum. They are printed with a glossy colored front and back cover with a place for your business card to be glued on the cover so that they can be given away to potential customers that you or your employees meet.

* Guides are ordered on the Procedure Order Form found in the right column.